If you are not 100% satisfied with your purchase, you can return the product and get a full refund or simply exchange the product for another one. You can return any product for up to 30 days from the date you received it. We do not cover returns shipping costs.

If the item you purchased does not fit, send us an email to support@lasactive.com (include your order number) and clearly state the correct size you need. 

If you want to return or exchange the product you purchased, please send us an email at support@lasactive.com. Be sure to include your order number, a picture of the item along with your query. 

In the unlikely event that the item you purchased arrives damaged/faulty or is the incorrect product, please email us at support@lasactive.com. Please include pictures of the damaged/faulty/wrong product you received.

In case you have any questions, please do not hesitate to get in touch with our customer service team at support@lasactive.com 

You can also visit our FAQs page here; chances are that your question will be answered immediately.


For more information, please refer to our Refund Policy.